Tiffanie Duong

**This is a time-sensitive process with penalties impacting your department budget if deadlines are missed. Our shared goal is to complete these steps as quickly as possible.  In alignment with Ho...

This guide details how to coordinate and facilitate a provider's orientation. Coordinating Orientation Physician Services is responsible for making the orientation schedule for the onboarding provi...

Reason: Submitting Hoag Learning request for an onboarding provider to Human resources (cc: Lisa Bertea) Share Folder Location - Z:\HC Physician Services\Onboarding & Offboarding\Provider Onboardin...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...